I’m not making this up
I went to the Western Railways Office at Churchgate station to get copies of the memos that are prepared when a person dies or is injured on railway property. I was directed to the Public Relations Department. The Public Relations Department directed me to the Legal Department. The Legal Department directed me to the Claims Department. The Claims Department directed me to the Public Relations Department.
UPDATE: 16th June – I went to Central Railways today. The RTI Cell told me to go to the DCM. The DCM told me to go to the DOM. The DOM told me to go to the CPRO. The CPRO told me to go to the Dy. GM. The Dy. GM’s Personal Assistant sent me to the RTI cell, which promised to forward my application to the appropriate authority.